CIAM - for an optimal, secure customer journey
With Nevis, data security and compliance and the customer experience come together in a compelling way.
Passwordless digital account security pays off
Reduce ongoing costs and avoid additional password reset fees and helpdesk calls.
Protect yourself actively against cyber attacks
Increasing security risks and the need to comply with data protection regulations require the expertise of experts.Meeting the challenges presented by the digital transition requires a capacity for rapid innovation. And it takes strong tools to make it possible to offer customers exceptional identity experiences that also guarantee optimum security, privacy and compliance.
Customers are rightly ever more demanding when it comes to their user experience on the internet. The customer experience has a decisive influence on customer satisfaction. You’re sure to meet an important customer requirement with user-friendly and secure authentication and authorisation processes. And create the basis for long-term and trusting customer relationships.
Online security plays a decisive role, especially in banking, insurance or healthcare sectors. The ability of users to verify themselves reliably is essential for secure access to online services. With the digital identity check, Nevis makes onboarding especially secure – intuitive, cloud-based and without compromising user-friendliness.
Digitalisation is changing customer behaviour and expectations. The connected customer of the modern era demands personal services and a complete customer experience. As a result, companies are more reliant than ever before on their ability to access complete and secured information about their customers.
The connected customer in the centre is how it works:
A customer-oriented focus on creating bespoke yet consistent experiences is the key. Offerings must be hyper-personalised, relevant and appropriate.
A genuine omni-channel with a single identity is a must. Consumers expect a seamless experience, regardless of the channel. They also expect simple profile and preference management functions with the ability to view their history across all channels.
Consumers expect a consistent customer experience across their brands and the partner ecosystem.
Today’s consumers communicate actively via social media to exchange information and receive peer-to-peer validation.
The connection of mobile devices, smart devices, wearables, IoT and self-driving vehicles is of decisive importance.
When customers access data, they should do so with maximum ease and security. These two seemingly contradictory aspects are combined in the Nevis ID platform. The solution makes customer identity and access management (CIAM) a secure and customer-friendly experience.
The future is passwordless, convenient and secure: With the Authentication Cloud from Nevis, you can offer your customers maximum security in a heartbeat and a seamless user experience – completely free of passwords and costly SMS dispatch. This not only ensures simpler workflows, but also more satisfied customers.
